Privacy policy

Who we are

This website is operated by Falconers Group Ltd, a company registered in England and Wales (Company No. 13390533). Our registered office is at AberInnovation AIEC Office Block, Gogerddan Campus, Aberystwyth, Ceredigion SY23 3EE. You can contact us at info@falconersgroup.com.

What data we collect and why

Contact form

When you submit the contact form we collect your name, email address, company name (optional), and your message. We use this information solely to respond to your enquiry. We do not pass it to third parties for marketing purposes.

Resource downloads

When you request a product overview or briefing document we collect your name, email address, and company name. We use this to send you the requested document and to follow up if relevant. You can ask us to remove your details at any time.

Analytics

We use Vercel Analytics to understand how visitors use this site. Vercel Analytics collects anonymised, aggregate data and does not store personal information, cookies, or identifiable browsing history. No personal data is transmitted to Vercel. You can read Vercel's privacy information at vercel.com/legal/privacy-policy.

Cookies

We use strictly necessary cookies and anonymous analytics only. We do not use advertising, tracking, or social media cookies. Full details are in our cookie policy.

How we process your data

Email delivery is handled by Resend (Resend Inc.), which processes email as a data processor on our behalf. Resend is GDPR-compliant and processes data under appropriate safeguards. You can read more at resend.com/legal/privacy-policy.

We do not sell, rent, or share your personal data with third parties for their own marketing purposes.

Data retention

We retain contact and resource request data for as long as is reasonably necessary to manage your enquiry or provide the requested service. If you ask us to delete your information we will do so promptly, subject to any legal obligation to retain it.

Your rights under UK GDPR

Under the UK General Data Protection Regulation you have the right to:

• Access the personal data we hold about you
• Rectify inaccurate or incomplete data
• Erase your data in certain circumstances
• Restrict how we process your data
• Object to processing based on legitimate interests
• Data portability where processing is automated and consent-based

To exercise any of these rights please contact us at info@falconersgroup.com. If you are unhappy with how we have handled your data you have the right to lodge a complaint with the Information Commissioner's Office at ico.org.uk.

Changes to this policy

We may update this policy from time to time. Material changes will be reflected in an updated date at the top of the page.